Shipping policy

At Mr. Lightbulb, we are committed to providing a smooth and reliable shipping experience for every order. We understand that you are looking forward to receiving your new lighting products, and we work to process and prepare orders carefully for shipment.

Please review the following shipping information before placing your order.

Order Processing & Handling

Order Cut-Off Time:

Our daily order cut-off time is 3:00 PM EST.

  • Orders placed before 3:00 PM EST on a business day will begin processing on the same business day.
  • Orders placed after 3:00 PM EST, on weekends, or on public holidays will begin processing on the next business day.

Handling Time:

Once your order is confirmed, our team will carefully pick, pack, and prepare your items for shipment. Our handling time is 1-3 business days (Monday - Friday).

Shipping & Transit

Transit Time:
After your order has been dispatched, it will be in transit for 4-6 business days (Monday - Friday).

Total Delivery Time:
Your estimated total delivery time is the sum of our handling time and transit time.
Handling Time (1-3 days) + Transit Time (4-6 days) = Total Delivery Time (5-9 business days)

Shipping Cost:

We offer FREE standard shipping on all orders delivered within the United States. There are no hidden fees.

Shipping Carriers:

To provide reliable and efficient service, we partner with major shipping carriers. Depending on your location and package size, your order will be shipped via:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email from us.

This email may include:

  • Your tracking number.
  • A link to track your shipment.
  • Available shipping and delivery information.

Please allow up to 24–48 hours for tracking information to become active after the shipping confirmation has been issued.

Tracking updates are provided by the applicable shipping carrier and may take additional time to appear during periods of high shipping volume.

Additional Information

Address Accuracy:

To help ensure timely delivery, please make sure your shipping address is complete and accurate when placing your order.

Mr. Lightbulb is not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment. Additional shipping charges may apply for reshipment.

Shipping Restrictions:

Our current shipping coverage is United States only unless otherwise stated on our website or at checkout.

Shipping availability may vary depending on the product and delivery destination. If a particular location cannot be served, the applicable shipping restrictions will be communicated during the ordering process.

Multiple Items:

If you order multiple products, your items may be shipped in separate packages depending on product availability, package size, fulfillment arrangements, or shipping requirements.

If your order is shipped in multiple packages, you may receive separate tracking information for each shipment.

Delayed or Missing Packages

If your tracking information indicates that a package has been delivered but you have not received it, please check around your delivery location and with other household members or building management where applicable.

If you still cannot locate the package, please contact our customer support team so we can review the available shipping information.

For packages experiencing shipping delays, please allow the carrier to complete the estimated transit period before contacting us regarding a delayed delivery. Carrier delays may occur because of weather, holidays, operational issues, or other circumstances outside our control.

Damaged Packages or Products

If your order arrives with visible shipping damage, please contact our customer support team as soon as possible.

We may request photographs of the outer packaging, shipping label, packaging materials, and damaged product to help us review the issue.

Please keep the original packaging and product until our support team has provided further instructions.

Questions About Your Order?

If you have any questions about our shipping policy, delivery information, tracking details, or the status of your order, please contact our customer support team.