Privacy policy

Last updated: September 9, 2026

At Mr. Lightbulb, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or use our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or place an order.

This information may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction details
  • Product and purchase information
  • Information you provide when contacting customer support
  • Account information, if you create an account
  • Website usage information, such as pages visited and interactions with our website

Payment card information may be processed through our third-party payment processing providers. Mr. Lightbulb does not need to receive or store your complete payment card details when processing a transaction.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Arrange delivery of purchased products
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Communicate with you about your orders
  • Process returns, refunds, or other order-related requests
  • Maintain and improve our website and services
  • Prevent fraud, unauthorized transactions, and misuse of our website
  • Maintain appropriate business and transaction records
  • Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes and in accordance with this Privacy Policy.

3. Payment Information

When you make a purchase, payment information is handled through the payment processing services available at checkout.

Depending on the payment method used, your payment information may be processed by a third-party payment provider. These providers may collect and process payment information according to their own privacy policies and security practices.

For your protection, do not send complete credit card numbers, passwords, or other sensitive payment information to us by email or through unsecured communication channels.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to:

  • Keep the website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Support shopping and checkout functionality
  • Help us understand website traffic and interactions

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

5. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

We may share necessary information with trusted service providers when required to operate our business and provide services to you. These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting service providers
  • Technology and analytics providers
  • Customer service or communication providers

These parties may receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, government request, or when necessary to protect our rights, customers, website, or business.

6. Order and Delivery Information

When you place an order, we use the information necessary to process and deliver your purchase.

This may include your:

  • Name
  • Shipping address
  • Billing information
  • Email address
  • Phone number
  • Order details

Your shipping information may be provided to the applicable delivery or shipping provider so that your order can be delivered successfully.

7. Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send information about products, promotions, or other updates from Mr. Lightbulb.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable communication or by contacting us directly.

Even if you opt out of promotional communications, we may still send important transactional messages related to your orders, purchases, account, or customer service requests.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we work to protect your information, we cannot guarantee absolute security.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud or misuse
  • Comply with applicable legal requirements

When personal information is no longer reasonably necessary for these purposes, it may be deleted or securely disposed of in accordance with applicable requirements.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

If you visit a third-party website through a link on our website, that third party may have its own privacy policy and terms of use. Mr. Lightbulb is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Ask questions about how your information is collected or used

Requests may be subject to applicable legal requirements and verification procedures.

To make a privacy-related request, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, services, or applicable requirements.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

E-mail: cs@mrlightbulb.us

Phone: +1 419-321-6787

Store Location: 1102 Monroe St, Toledo, OH 43604, United States

Contact Form: CLICK HERE

Store Business Hours: 

  • (Mon To Fri) 7:30 AM–4:30 PM
  • Saturday: Closed Sunday: Closed (EST)